The Four Quadrant Leadership
(4QL) Program
"I have attended many leadership training programs. By far, 4QL is the best one. It is very worthy of my full attention in learning and applying it, not only in the workplace but in all areas of my life."
John Dam
Deputy Director, Employee Services
City of San Jose
Leadership from the inside out. Personal mastery comes before winning others’ hearts and minds and achieving leadership effectiveness. Not only does this program provide insightful principles and engaging exercises, it also delivers practical tools to help successful managers become extraordinary leaders.
The principal modules of this program are:
Personal Mastery:
Winning Hearts and Minds:
Leading People:
Leadership in Practice:
Personal mastery is the first challenge on our leadership journey. This module provides a valuable set of tools for taking control of our values, emotions and motivations in allocating energies that help or hurt other people and ourselves. Participant will learn the power of shared and tested perceptions, utilize assessment tools, and develop improvement strategies. Learning will be reinforced by exercises and class discussions.
Winning people’s hearts and minds is an essential skill that effective leaders diligently practice. It requires much more than carrots and sticks or any other clever manipulations. This workshop will examine alternative relationship strategies and their pros and cons. Participants will develop the power of true empathy in interpersonal relationships while avoiding the pitfalls of hostility, neutrality and identification. Extensive use of models, assessment tools and exercises will equip participants with the skills of winning hearts and minds.
Exceptional leaders with high personal mastery and true empathy also employ appropriate decision making strategies. A supervisor must have an accurate understanding of a person’s energies and skills in order to provide the optimal level of delegation. This module will teach the application of Four Quadrant Leadership (4QL) techniques. Participants will engage in group discussions, practice decision-making strategies using leadership scenarios, and will assess their own decision making skills and versatility.
Good leaders are not born, but develop day by day and moment by moment while successfully integrating the lessons of Personal Mastery, Winning Hearts and Minds, and Leading People. This module will provide the participants with methods and tools to reinforce 4QL practices, to move beyond knowing to doing and continuously learning.