幫用戶卸載office或者安裝office都是彈出這個框，提示“This patch package could not be opened”請教下應該如何解決？
回答：根據您的描述，我理解爲您在安裝或卸載Office的時候，會收到錯誤提示“This patch package could not be opened”。通過研究，這個問題看上去是下面這篇文章所解決的問題：
You receive an error message when you try to install or run an Office program: "This patch package could not be opened" or "The installation source for the product is not available"
http://support.microsoft.com/kb/932857#appliesto
所以，請您先下載並運行Microsoft Fixit 50123 來看看能不能解決。如果不能解決的話，請您再運行下面文章中針對Office 2003的Fix it 來看看有沒有幫助：
How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?