Symptom
- Cannot query SAP R/3 cluster tables.
- No SAP systems are available.
- No list of SAP BW System.
- In Crystal Reports, when attempting to create a new connection to SAP ECC, ERP, or SAP BW, there is no available systems to connect to.
Environment
- Crystal Reports 2008
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
Reproducing the Issue
- In Crystal Reports, create a new data source connection.
- Choose SAP Tables, Clusters or Functions, or SAP BW MDX driver.
- Notice there is no list of SAP systems or SAP BW systems.
Cause
- The SAP Systems information are stored in the file 'saplogon.ini'.
- This file is installed and configured by the SAP GUI application, not by Crystal Reports.
- Crystal Reports cannot locate the 'saplogon.ini', or the file is not present locally on the client machine.
Resolution
- Locate the file 'saplogon.ini', on your local computer, and or network drives.
- Copy and paste the file into the folder C:\Windows (default directory)
- Close and re-open Crystal Reports.
- Now, it will display the list of available SAP systems or SAP BW systems.
Keywords
CR, SAP IK, saplogon.ini
- Cannot query SAP R/3 cluster tables.
- No SAP systems are available.
- No list of SAP BW System.
- In Crystal Reports, when attempting to create a new connection to SAP ECC, ERP, or SAP BW, there is no available systems to connect to.
Environment
- Crystal Reports 2008
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
Reproducing the Issue
- In Crystal Reports, create a new data source connection.
- Choose SAP Tables, Clusters or Functions, or SAP BW MDX driver.
- Notice there is no list of SAP systems or SAP BW systems.
Cause
- The SAP Systems information are stored in the file 'saplogon.ini'.
- This file is installed and configured by the SAP GUI application, not by Crystal Reports.
- Crystal Reports cannot locate the 'saplogon.ini', or the file is not present locally on the client machine.
Resolution
- Locate the file 'saplogon.ini', on your local computer, and or network drives.
- Copy and paste the file into the folder C:\Windows (default directory)
- Close and re-open Crystal Reports.
- Now, it will display the list of available SAP systems or SAP BW systems.
Keywords
CR, SAP IK, saplogon.ini