Error 0xfffff9bf occurred while rendering message 0001-0000000d1d67

 

Alexander

Can't open items in Inbox

Hi there,


We have done Exchange database defragmentation - no problem registered, but now clients cannot open SOME (not all) of their emails in their Inboxes. I have tried to download messages through POP3 - same result. System registers in Event log:


Error 0xfffff9bf occurred while rendering message 0001-0000000d1d67 for download for user [email protected]. 

For more information, click http://www.microsoft.com/contentredirect.asp.


Event ID: 1023


Outlook just says that "Can't open an item" if I click on it. Subject, name email address and date/time are still visible in a list of items in Inbox. Any ideas (Except restoring from backup)?


Many thanks


Alexander

Post Follow-up to this message

Alexander

  #2  

03-08-05, 07:18 PM

Matthew Byrd [MSFT]

Re: Can't open items in Inbox

Hi Alexander,


Sound like you might have some logical issues within the database.  Running the isinteg utility against the store may correct these issues.


1) Dismount the database

2) Run "isinteg -s<servername> -fix -test alltests"

3) Run the command until it returns 0 fixes ... usually take 3 times


Hope this Helps,

-- 

Matthew Byrd

Microsoft PSS


When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.


This posting is provided "AS IS" with no warranties, and confers no rights.

"Alexander" <[email protected]> wrote in message news:[email protected]...

Hi there,


We have done Exchange database defragmentation - no problem registered, but now clients cannot open SOME (not all) of their emails in their Inboxes. I have tried to download messages through POP3 - same result. System registers in Event log:


Error 0xfffff9bf occurred while rendering message 0001-0000000d1d67 for download for user [email protected]. 

For more information, click http://www.microsoft.com/contentredirect.asp.


Event ID: 1023


Outlook just says that "Can't open an item" if I click on it. Subject, name email address and date/time are still visible in a list of items in Inbox. Any ideas (Except restoring from backup)?


Many thanks


Alexander

Post Follow-up to this message

Matthew Byrd [MSFT]

  #3  

03-15-05, 02:14 AM

SkiBum

Re: Can't open items in Inbox

Do you think this will be the same for OWA 2000 where the inbox is displayed

fine, however when trying to open a message it comes up with an HTTP 500

error, page cannot be displayed?


"Matthew Byrd [MSFT]" wrote:

Post Follow-up to this message

SkiBum

  #4  

05-23-05, 07:17 PM

SysAdmin

Re: Can't open items in Inbox

I am having the exact same problem.  Mine was preceeded bby a power failure.

ISINTEG fixed 69 items and then found nothing to fix on the second run.

Still have the same error when opening an email.  Do you have any other

sugestions??? PLEASE...



"Matthew Byrd [MSFT]" wrote:

Post Follow-up to this message