Liga譯文 | 如何打造一款SaaS+AI的優質產品

{"type":"doc","content":[{"type":"blockquote","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"本文譯自： [How To Create an AI SaaS Product]作者：Aran 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避免對現有的業務產生破壞","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"要保持產品的領先地位，就需要通過引入人工智能和機器學習技術賦能你的SaaS產品，確保你的產品能爲客戶提供更具價值的體驗閉環。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"一些企業已經用上了AI技術，比如說智能客服類的SaaS產品，將傳統的人工干預的客戶服務自動化；讓聊天機器人，協助客服查詢，完成即時處理。這種單一功能的增加，極大地提高了企業的客戶滿意度，同時也降低了公司的運營成本，是一項雙贏的技術。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"如何在現有SaaS業務的基礎上，構建一個基於AI的MVP呢？","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"bulletedlist","content":[{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"確保你的團隊中有足夠的人才儲備來維持原有業務；","attrs":{}}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"避免對現有的架構產生任何不利影響；","attrs":{}}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"招募具有相關技能的新人，以開發你的AI/ML驅動的MVP；","attrs":{}}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"爲MVP規劃所需的架構和計算資源；","attrs":{}}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"保護好你的產品數據，避免出現信息安全事件。","attrs":{}}]}]}],"attrs":{}},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"2. 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