lync 2013創建持久聊天室失敗，提示“服務器無法響應請求”。檢查發現Lync 2013前端有如下報錯：
Event code:3005
Eventmessage: 發生了未經處理的異常。
Event time:2014/1/13 16:06:27
Event time(UTC): 2014/1/13 8:06:27
Event ID:85b2493503724b84adb4984870b45861
Eventsequence: 73
Eventoccurrence: 27
Event detailcode: 0
Applicationinformation:
Applicationdomain: /LM/W3SVC/34577/ROOT/PersistentChat/RM/Handler-9-130340721483397500
Trustlevel: Full
ApplicationVirtual Path: /PersistentChat/RM/Handler
ApplicationPath: D:\Program Files\Microsoft Lync Server 2013\WebComponents\PersistentChat\Int\RM\Handler\
Machinename: LYNC13FE01
Processinformation:
ProcessID: 20492
Processname: w3wp.exe
Accountname: NT AUTHORITY\NETWORK SERVICE
Exceptioninformation:
Exceptiontype: TimeoutException
Exceptionmessage: Getting the users in scope for the category has timed out.
在Microsoft.Rtc.Internal.RMWebHandler.ManagementHandler.BeginProce***equest(HttpContextcontext, AsyncCallback cb, Object extraData)
在System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
在 System.Web.HttpApplication.ExecuteStep(IExecutionStep step,Boolean& completedSynchronously)
Requestinformation:
RequestURL: https://XXXX.XXXX.com:443/PersistentChat/RM/Handler/ManagementHandler.ashx
Requestpath: /PersistentChat/RM/Handler/ManagementHandler.ashx
Userhost address: 10.0.1.184
User:xxxx@XXXX.com
Isauthenticated: True
AuthenticationType: WebTicketAssertions
Threadaccount name: NT AUTHORITY\NETWORK SERVICE
Threadinformation:
ThreadID: 64
Threadaccount name: NT AUTHORITY\NETWORK SERVICE
Isimpersonating: False
Stacktrace: 在Microsoft.Rtc.Internal.RMWebHandler.ManagementHandler.BeginProce***equest(HttpContextcontext, AsyncCallback cb, Object extraData)
在System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
在 System.Web.HttpApplication.ExecuteStep(IExecutionStep step,Boolean& completedSynchronously)
經檢查，發現持久聊天服務下僅有一個類別，並且添加了3000+用戶，新建一個類別，並將添加用戶測試，建立聊天室正常。具體問題原因有待排查。現在通過新建多個類別容納用戶臨時解決該問題。