iOS審覈被拒《Other - Other》問題解決跟蹤 解決方法 3.2f 4. 3 Design: Spam 3.4

本文主要講iOS提交審覈被拒,蘋果回覆Other - Other告知標記14天后刪除賬號的問題跟蹤記錄。

以下爲回覆郵件:

2018年12月23日 

發件人 Apple
Other - Other
Hello,

Upon further review of the activity associated with your Apple Developer Program membership, we have determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity. Therefore, your Apple Developer Program account has been flagged for removal. 

If you would like to appeal this termination to the App Review Board, you must do so within 14 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page. Otherwise, your Apple Developer Program membership will be terminated and all apps associated with your account will be removed from the App Store.

We found that your app is in direct violation of the Apple Developer Program License Agreement, which states:

"You will not, directly or indirectly, commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use).”

During our review, we found a pattern of manipulative or misleading behavior that violates the Apple Developer Program License Agreement. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait-and-switch schemes, and other dishonest or fraudulent activity within or outside of the app.

We do not disclose the specific findings of our investigations into Apple Developer Program membership accounts, and we have no additional information to share with you at this time. You can appeal this decision with the App Review Board at any time over the next 14 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page.

Best regards,

App Store Review

ipa包提交記錄 主要事件&時間節點

時間 事件 解決辦法
2018.12.20 提交新版,趕在聖誕前夕審覈完畢 -
2018.12.22 進入審覈狀態秒拒 (4. 3 Design: Spam) 代碼混淆、添加垃圾代碼、圖片混淆
2018.12.23 秒拒,other標誌14天刪除賬號 提交申訴
至今(19.1.21) 等待申訴結果 -

經驗

根據我在一些論壇、相關問題羣的問題跟蹤,對於3.4、other的問題,從相關開發者那總結到如下幾點問題和回覆。

1、被標記爲14天刪除賬號後,我應該怎樣做?

  1. 提交申訴
  2. 將賬號下其他沒有被標記的APP轉移到其他賬號
  3. 等待申訴結果暫時不要提交新包
  4. 準備新的賬號,下次提交不要混淆代碼,遇到4.2就修改,完善APP功能

2、被標記爲14天刪除賬號後,14天后會立馬下架APP並且刪除賬號嗎?

14天后不會,在申訴結果有回覆之後,再過一段時間纔會下架。

3、結果出來,賬號被刪除之後就徹底刪除了嗎?

刪除的賬號一年後理由不充分的,不得恢復。充分的話,賬號會被封禁一年,一年後可以再次啓用,但是APP情況不確定。

4、被標記爲14天刪除賬號後,申訴多久有回覆?

不確定時間,目前我們已經一個月了,還沒有回覆,多次提交申訴會被告知已經收到申訴。

5、申訴有結果之後會有哪些情況?

  1. 告知還是確認違規,刪除賬號,會有一定時間的安全期,之後刪除。


  2. 回覆2.1,這種算是申訴成功,解決2.1即可。

  3. 後臺被拒狀態改爲正在審覈中,這種也算是申訴成功。

6、我提交了申訴申請,同時又提交版本審覈會怎樣?

狀態變爲審覈中,結果未知。

因爲other伴隨延遲審覈,但是根據一些開發者說,這種算是破壞了現場,不推薦等待申訴結果的同時提交新包。

誤判 & 確實違反審覈規則

目前遇到other有以下幾種,解決方法。

  1. 本身爲馬甲包,僥倖上架了,代碼混淆過。

    • 基本沒救..
  2. APP之前遇到過2.1、4.3等規則被拒,修改成功後上架,本次更新幾乎無重大改動。

    • 這種代碼中應該存在混淆或者垃圾代碼,圖片混淆,下次提交需要刪除這些東西,根據修改意見修改。
  3. 沒有遇到過,也沒有違規,誤判。

    • 提交申訴,附上自己的血淚史,嚴肅表示自己沒有違規,態度強硬

目前見到的幾個有結果的例子:

  • APP基本沒問題,沒有混淆,不是馬甲。 申訴的同時,重新提交被拒的包,一個月左右的時間,收到被拒理由爲2.2,不在爲other。


  • APP爲馬甲包,提交申訴,申訴結果爲標記刪除,見文章上方圖片。
  • 提交申訴,1-2個月未收到回覆,APP直接被下架。
  • 其他目前均爲在等待申訴結果,時長爲1天到2個月不等。
  • 提交申訴,1個月左右收到回覆,目前爲3.1被拒。
Guideline 3.1.1 - Business - Payments - In-App Purchase

We noticed that your app or its metadata enables the purchase of content, services, or functionality in the app by means other than the in-app purchase API, which is not appropriate for the App Store.

說明

以上經驗均爲在各個論壇、各個交流羣總結出的經驗,目前我們家的APP正在申訴,有消息會第一時間更新。同時歡迎大家積極跟進問題私聊我,我這邊會不斷更新本篇文章,希望大家都能早日過審。

2.13反饋跟進

  • 年前到現在 還待審 新號提審的
  • 年前新賬號提交的app(原來賬號被封掉),直接4.3
  • 說14天封號,申訴了兩次沒有回覆郵件,但是APP莫名其妙直接給過審了。但是,目前狀態:再次提交更新, 進入in review 好多天了
  • 2018.12.22 收到14天 申訴了 至今未回覆、未下架
  • 14天申訴應用通過審覈了,提交新版本收到4.3 Design:Spam
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