日均5億字符翻譯量，百毫秒內響應，攜程機器翻譯平臺實踐

{"type":"doc","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"隨着國際化進程的開展，攜程正加速第三次創業，各部門及業務場景對多語種的需求日益增長，依靠譯員或精通多語種的客服難以支撐持續擴大的自然文本翻譯流量。機器翻譯技術作爲近年來人工智能領域在自然語言處理任務上探索的先驅，逐漸走出學術的象牙塔，開始爲普通用戶提供實時便捷的翻譯服務，並已取得了顯著的成效。在這樣的形勢下，針對旅遊服務場景提供更高質量低成本的機器翻譯服務成爲了一個重要課題。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"heading","attrs":{"align":null,"level":2},"content":[{"type":"text","text":"一、需求分析"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"就翻譯工作本身而言，有專業譯員和機器翻譯兩種方案。目前機器翻譯技術的普遍水平在短期內是無法完全替代專業譯員的，首先需要找到機器翻譯的合理價值點。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"考慮AI的優勢在於高效、低成本的處理能力以及隨時隨地按需彈性擴展，我們能快速推導出機器翻譯的兩類適用場景："}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"1）冷啓動，也就是需要短時間內翻譯大量文本的情況；"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"2）實時場景，需要翻譯的內容是不斷動態變化無簡單規律可循的，並且一般要求即時的翻譯結果；"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"從交流層面，員工、客戶、供應商之間或內部的跨地區溝通就是典型場景，包括但不限於企業IM、運營工單系統、攻略點評社區等等。特別的，在客戶的行程中可能還有涉及到與當地人溝通交流的線下場景。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}}]}