After several months of effort and mobilization, the GLPI project is pleased to bring you the latest stable version of GLPI (0.80).
在幾個月的努力和動員下，GLPI項目很高興的帶來了最新版本0.80
These new features essentially correspond to the implementation of ITIL level 1 part 2:
這些新功能主要參考了ITIL Level 1第2部分：
Management of service level agreements (SLA). GLPI can define service level agreements with entities associated with an operational timetable. Each level of escalation is customizable according to criteria and triggers actions automatically.
服務等級協議。GLPI現在可以制定有關時間表的服務等級協議了。每個等級可以根據標準來自動觸發事件。
Managing customer satisfaction surveys among users of the helpdesk. GLPI can conduct online and external satisfaction surveys (configurable by entities) towards users either systematically or based on a ratio.
Helpdesk用戶管理客戶滿意度調查。GLPI可以進行在線和外部滿意度調查，基於系統性的，或隨機的。
Links between tickets. Tickets can be linked or be defined as duplicate.
故障單鏈接。故障單可以關聯起來或複製。
The Forgotten Password feature allows the user to retrieve himself his password.
忘記密碼功能讓用戶自行取回密碼。
Management of a basic solution eases the resolution of the tickets from the knowledgebase.
常見解決方案管理讓您輕鬆從知識庫中找到解決方案。
Templates for solutions to simplify the treatment of recurrent tickets.
解決方案模塊化讓循環出現的問題更加容易處理。
But also:
同時還有：
Management of virtual machines.
虛擬機管理
Definition of criteria of uniqueness for all objects.
爲所有目標單位定義唯一的標準值。