hpux- hp小型機日常硬件故障處理case(三)

主機型號:ia64 hp superdome server SD32A

存儲型號:XP24000

軟件版本:hpux 11.31 + oracle11g 

LED顯示:attention 紅燈

故障現象:主機2塊48V電源壞掉

日誌顯示(操作系統mail日誌):

From root@superdome Tue Aug 21 21:05:57 EAT 2012
Received: (from root@localhost)
by superdome9000 (8.11.1/8.11.1) id q7LD5vP26317;
Tue, 21 Aug 2012 21:05:57 +0800 (EAT)
Date: Tue, 21 Aug 2012 21:05:57 +0800 (EAT)
Message-Id: <201208211305.q7LD5vP26317@superdome9000>
To: root@superdome9000
From: root@superdome9000
Subject: superdome9000: Event Monitor Notification
Status: RO

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Tue Aug 21 21:05:57 2012

superdome9000 sent Event Monitor notification information:

/system/events/ipmi_fpl/ipmi_fpl is >= 3.
Its current value is MAJORWARNING(3).



Event data from monitor:

Event Time..........: Tue Aug 21 21:05:57 2012
Severity............: MAJORWARNING
Monitor.............: fpl_em
Event #.............: 655
System..............: superdome9000

Summary:
48 Volt Converter Failed. Data Byte 3 specifies PDCA number.


Description of Error:

A 48 Volt DC Converter powered by the specified PDCA failed on the designated
Bulk Power Supply. The PDCA powering the converter on the BPS that failed can
be identified by the implementation dependent field (data byte 3) of the BPS'
physical location: data byte[3]: 0 for PDCA 0, 1 for PDCA 1.

Probable Cause / Recommended Action:


Cause: The 48 Volt DC Converter powered by the PDCA identified failed in the
named Bulk Power Supply. Action: Contact HP Support personnel to troubleshoot
problem Cause: The PDCA identified has failed. This will be evident by many
BPS_FAIL codes and probably a AC_DELETED code in the Event Log. Action: Contact
HP Support personnel to troubleshoot problem
-


Additional Event Data:
System IP Address...: 10.10.0.1
Event Id............: 0x503387b500000000
Monitor Version.....: A.01.00
Event Class.........: System
Client Configuration File...........:
/var/stm/config/tools/monitor/default_fpl_em.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: ia64 hp superdome server SD32A
EMS Version.....................: A.04.10
STM Version.....................: C.46.00
System Serial Number............:
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/fpl_em.htm#655

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v


IPMI event hex: 0x64800ae900e00000 0x00ffffff0502ff44
Time Stamp: Tue Aug 21 21:21:00 2012
Event keyword: BPS_FAIL_48FLT
Alert level name: Warning
Reporting vers: 1
Data field type: Physical location
Decoded data field: FRU Physical Location: 0x00ffffff0502ff44
FRU Source = 4(power entity)
Source Detail = 4(high voltage DC power)
Cabinet Location = 0


Level 5 (Impl. Dep.)= 5
Slot Number = 2
Reporting entity ID: 0 ( Cab 0 )
Reporting entity Full Name: Power Monitor
IPMI Event ID : 2793 (0xae9)


>---------- End Event Monitoring Service Event Notification ----------<

 

處理情況:

1.根據日誌顯示,主機電源出問題

2.打開主機,發現電源出問題

3.更換備件電源(可以支持熱插拔,最好是等待下班,業務較少時候,或者晚上),電源顯示正常。

4.登陸主機MP管理系統,清除 告警日誌。

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