百分點認知智能實驗室：智能對話技術應用和實踐

{"type":"doc","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"智能對話系統因其巨大的潛力和商業價值受到越來越多研究者和從業者的關注，對話的主要種類包括閒聊型、知識型、任務型、閱讀理解型等，目前已經廣泛應用在智能客服、智能音箱、智能車載等衆多場景。近年來，智能對話還出現了新的應用場景，例如可以將自然語言轉換爲各種程序性語言，例如SQL，從數據庫中找到相應的答案，讓用戶和數據庫的交互變得更加直接和方便。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"爲此，Datafun發佈了百分點首席算法科學家蘇海波署名文章，文中主要介紹了智能問答中的問題語義等價模型、知識圖譜問答模型、NL2SQL模型，以及百分點在智能問答領域的實踐案例。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"heading","attrs":{"align":null,"level":2},"content":[{"type":"text","text":"智能問答的典型場景"}]},{"type":"heading","attrs":{"align":null,"level":3},"content":[{"type":"text","text":"1. 典型的智能問答應用場景"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"在典型的智能問答應用場景中包括："}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"bulletedlist","content":[{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"閒聊式，開放域閒聊的典型例子，包括問天氣，寒暄，情感陪伴等。"}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"任務導向式對話，任務驅動的多輪對話的例子，包括智能音箱，語音智能點餐服務，這是特定任務模式下的服務。"}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"信息問答式，知識型問答，回答信息，例如問姚明的身高等，是用作獲取信息的服務。"}]}]}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"heading","attrs":{"align":null,"level":3},"content":[{"type":"text","text":"2. 典型的智能問答對比應用場景"}]},{"type":"image","attrs":{"src":"https:\/\/static001.infoq.cn\/resource\/image\/74\/5c\/74250fa9fce3c3b3b6afc99422eef35c.png","alt":null,"title":"","style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":"","fromPaste":false,"pastePass":false}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"bulletedlist","content":[{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"閒聊機器人，在拉近距離、建立信任關係、情感陪伴、順滑對話過程、以及提高用戶粘性等方面發揮着作用，一般以關鍵詞觸發，模糊匹配回覆，知識範圍爲不深入的開放領域，數據與知識來自於互聯網、閒聊交互開發者定期更新的數據。"}]}]}]}]}