滴普科技杨磊：企业数字化转型中的场景与机遇丨QCon

{"type":"doc","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"在企业进行数字化转型的过程，需求不可能一成不变，对于数字化的理解也是随着业务规模的发展而不断深入的。因此，作为全场景数据智能服务商，滴普科技需要比企业更深刻地洞察数字化转型的方式、技术、发展与意义。也只有把握住行业发展的大趋势，充分发挥技术在企业转型中的驱动作用，才能确保滴普科技始终能够从技术层面为企业的数字化业务赋能。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"基于此，滴普科技研发了Deepexi DXP数字体验平台、DataFacts数据智能服务、FastData云原生数据库、OpenKube企业级云原生架构等一系列数字化能力，从云原生底层能力到企业上层应用场景，全场景覆盖企业的技术与业务诉求，从根本上为企业提供全面的数字化转型服务。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"在 "},{"type":"link","attrs":{"href":"https:\/\/qcon.infoq.cn\/2021\/beijing\/","title":null,"type":null},"content":[{"type":"text","text":"QCon 2021 全球软件开发大会"}]},{"type":"text","text":"上，InfoQ 记者有幸采访到了滴普科技联合创始人& Deepexi 事业群总裁杨磊，由他亲自讲解滴普科技在服务企业数字化转型中的一些理解与思考。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"以下是视频采访内容，为方便读者查看，视频下方也附上了文字内容。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"embedcomp","attrs":{"type":"video","data":{"id":"385736","name":"杨磊.mp4","poster":"https:\/\/static001.infoq.cn\/resource\/image\/f7\/d6\/f70a12ff2c6b21a3ac36698a9d7537d6.png","url":"https:\/\/media001.geekbang.org\/25f35d50100a436a9307881c34d31f31\/4da3017787b8454495caea48bed27d58-719016b17c7705db331d32d3e05da579-sd.m3u8"}}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：非常感谢您参加 QCon 2021 的视频采访。首先，能请您从技术角度、业务场景等方面简单介绍一下滴普科技吗？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：滴普科技是目前国内企业服务市场中数据智能赛道下最具发展潜力的公司，公司的定位是做全场景数据智能服务商。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"这里有两个关键词，分别是“全场景”与“数据智能”。在三年多的发展历程里，我们从企业真实的业务场景入手，完成了很多基于真实场景下的技术与业务沉淀。同时基于DataFacts、"},{"type":"link","attrs":{"href":"https:\/\/xie.infoq.cn\/article\/f50e9adaf6a97e7f6a00ebb70","title":"xxx","type":null},"content":[{"type":"text","text":"FastData"}]},{"type":"text","text":"、"},{"type":"link","attrs":{"href":"https:\/\/xie.infoq.cn\/article\/aa91f437fce154d05fd765603","title":"xxx","type":null},"content":[{"type":"text","text":"OpenKube"}]},{"type":"text","text":"等数据智能底层产品，我们又开发出很多面向场景的数据智能业务。而且在国内的企业服务市场上，全场景与数据智能也是企业顺利进行数字化转型的关键。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"因为数字化转型一定要抓住数据的本质，把数据应用出来才是数字化的目的。并且这里的数据应用不是单纯的数据技术问题，而是数据通过与应用相结合并不断产生创新的过程，因此在数据技术方面的深耕也是滴普科技始终坚持的方向。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：我了解到滴普已经服务了OPPO、百丽、格力等众多企业，那么想问问滴普在这些企业的过程中扮演了一个什么样的角色呢？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：在滴普科技的服务过程中发现，无论是转型过程中的痛点还是上线一个新功能对业务所造成的影响，客户永远是那位最了解自身业务、最能够对结果进行准确预测的角色。因此滴普科技是以『伙伴』的关系参与到企业的数字化转型过程中，因为滴普科技明白，与这些企业的合作最终一定是双方共赢的合作。我们会在充分尊重企业主体意愿的前提下发挥自身的技术优势，这样我们也能与这些企业保持紧密的联系，在推出重要产品时也能与他们有更及时地互动。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：能请您简单介绍一下“全场景”的含义吗？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：本质上，『全场景』属于业务的范畴，特殊性随时都会出现。即便是在执行同等业务过程中，不同企业所面对的用户、应用场景不一样，所遇到的问题也是不一样的，所以全场景是对客户业务服务的圈定。而滴普的产品之所以能够做到基于全场景的数据智能，是因为滴普并不是在做行业级应用，而是希望能够与一路同行的生态应用伙伴共同完成整个业务的落地。所以，全场景既是对我们技术的要求，也是对企业数据处理的要求，是一家企业在转型路上所必须面对的问题。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：这是否代表你们已看到未来数字化转型的趋势，能否结合案例说明一下？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：现在各种行业都在讲数字化转型，但这个概念对于不同的企业往往具有不同的内涵。对于滴普来说，主要有以下三个关键点。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"第一，云原生能力。云原生的核心是把技术的公平性重新回馈给广大企业客户，而不是被大厂绑定，即提升技术服务的民主化。因此企业在应用云原生能力过程中，也必须要求技术的民主化，这就要求企业不能对某种技术产生过度依赖。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"第二，围绕数据。尽管过去很多企业已经建立了大规模的数据中心，但基于数据驱动业务的场景基本上还处于零。因为他们对如何使用数据，怎样把数据有效地关联起来等方面并不熟悉。以滴普曾经服务过的企业为例，该企业旗下一个品牌的商品标签就能达到10多万条的量级。其实发掘这些数据标签的过程，就是建立企业数据标准的过程。但是该企业并没有意识到，自然也无法对数据进行应用、运营、指导门店、优化仓储物流等后续操作。而这些，恰恰正是数字化转型里最具有生命力的部分。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"第三，对数据处理技术的要求越来越高。过去，很多企业仅仅使用单个数据库就能完成对业务的支撑。但如今随着应用场景和用户体量的丰富，数据量也呈指数化增长。此时，数据处理与存储就成为企业能否高效应用数据的重要因素。所以滴普投入了大量精力来打造自身底层的数据处理能力，就是为了去提升企业的数据处理效率。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：目前国内的企业对"},{"type":"link","attrs":{"href":"https:\/\/www.infoq.cn\/article\/6Ncm4WEIqdZFi07H0hDA","title":"xxx","type":null},"content":[{"type":"text","text":"数字化转型"}]},{"type":"text","text":"还有很多迷茫的地方，企业从接触概念到理解并应用之间也是存在一个过程的，滴普科技是如何帮助企业快速打消疑虑的？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：这里有两个层面的含义。第一是滴普的认知始终要比客户的认知高一点，因为我们只有看到行业里的技术、业务场景、商业模式的变化，才能有针对性地提升自身的技术实力，让技术始终都是滴普数字化生态的重要组成部分，才能更加精准高效地服务客户。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"另一方面，在商业里，客户对于数字化的感知度最终一定会回归到如何解决业务难点这类具体的层面上。尽管在此之前大部分的企业基本都已经完成了信息化的改造，但信息化只是采用 IT 手段来解决传统人力效率低下的问题，这只是暂时性地转移业务痛点，关于如何做数据分析、如何用数据指导企业运营等这些高阶层面真实存在的痛点依然需要数字化去解决。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"  "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：滴普科技已经有了 DataFacts、FastData、OpenKube这三款技术产品，这三个技术与Deepexi DXP之间的关系是怎样的？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：首先 Deepexi DXP 是面向商业的统一运营平台，也是滴普科技数字化能力的集成平台。对于OpenKube、FastData、DataFacts 来说，Deepexi DXP具有承上启下的作用。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"之所以滴普的技术产品能够与市面上绝大多数产品共存，最主要的原因就是滴普所有的能力都是基于云原生所开发的。DXP 平台可以在滴普的 FastData 上运行，也可以基于第三方平台运行，滴普将自主可控的选择权交给了企业，这是滴普的核心设计理念。但是如果要追求高效的数据处理模式，FastData + Deepexi DXP依然是最便捷、效果最好的组合。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：经过几年的蛰伏，到现在云原生的概念可以说是实现“破圈”了，您认为云原生态概念大火的原因是什么？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：云原生其实在几年前就火了。不过之前的云原生比较浮躁，今年才逐渐回归到本质。在我看来，云原生的属性并非技术，而是文化。因为云原生的核心就是不希望技术被大厂绑定，不希望让一些所谓的技术官僚来剥夺大家的技术选择权，这是产品文化的概念。通过社区的力量和云原生的技术产品，把更多的选择权交给用户，这是技术发展的大趋势。毕竟，是开源让技术产生了更强的生命力。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：对于有数字化转型需求的企业来说，使用云原生技术是他们的真实需求吗？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：是的。一般对于企业来说，IT 部门在一定程度上就相当于成本部门，所以需要解决的核心问题就是成本问题，即如何实现降本增效。举个例子，如果不使用云原生技术，一家企业在一朵云上所使用的技术，会与该云厂商产生极强的绑定关系。彼时如果企业如果看到了效果更好、成本更低的云平台，业务迁移的成本将会非常高。但是云原生技术则可以节省底层产品的使用成本，让业务迁移的成本代价忽略不计，这就是云原生的价值。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"InfoQ"},{"type":"text","text":"：今年年初，滴普科技入选了"},{"type":"link","attrs":{"href":"https:\/\/www.infoq.cn\/article\/G9TWMLEGblXgy0rI0NNs","title":"xxx","type":null},"content":[{"type":"text","text":" InfoQ 最佳技术社区驱动力榜单"}]},{"type":"text","text":"，在这里想替开发者问一下，滴普科技今年在技术生态或者技术品牌方面有哪些打算和规划？"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong"}],"text":"杨磊"},{"type":"text","text":"：我们会继续全面拥抱整个社区，也会把自己的产品回馈给社区。同时，我们也会一如既往的同影响力大的技术社区合作，将滴普的技术能力传播给更多的开发者。另外，在大概一个多月后，全面改版的滴普科技 Deepexi DXP就要面向开发者上线了，它可以提供基于滴普的在线服务能力，帮助开发者快速创建应用。"}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"在行业大趋势上，滴普会继续坚持和行业合作，帮助行业伙伴在自己的服务场景和技术能力上完成升级和补充。"}]}]}