{"type":"doc","content":[{"type":"blockquote","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"要成为优秀的产品经理，除了基本的产品能力之外，还需要拥有良好的问题解决能力、高效的沟通能力和优秀的团队以及项目管理能力。这篇文章介绍了德国供应链SaaS公司Forto的产品经理能力成熟度模型，覆盖了最主要的产品经理能力集，如果想要构建自己的产品经理能力模型，这是一份很有参考价值的文档。原文：The product management skill book[1","attrs":{}},{"type":"sup","content":[{"type":"text","text":"]","attrs":{}}],"marks":[{"type":"italic"}],"attrs":{}}]}],"attrs":{}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/51/51c184cdcc5ae8c092ed0b16e335a510.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":"center","origin":null},"content":[{"type":"text","marks":[{"type":"size","attrs":{"size":9}}],"text":"这篇文档完整收集了产品经理所需技能","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":"center","origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"本文通过5个维度和27个技能点总结了产品经理所需要的能力，如果你想成为一名专业的产品经理/项目经理/产品负责人(PM)，这就是为你准备的技能图谱！如果你想找到一种可扩展的方式来发展你的产品组织和团队，本文对你也会有所帮助。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"blockquote","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"本文编译了一套全面的产品管理技能图谱，并提供了能力成熟度级别定义，可以为产品经理提供从助理成长到资深产品负责人提供完整的成长路径。","attrs":{}}]}],"attrs":{}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"我们与谷歌、微软、Celonis、HERE等公司的产品经理以及柏林的创业公司同行们讨论了这里所列举的所有技能。在我担任产品副总裁的Forto，我们花了12个月的时间构建和评估这个框架，并在公司中实际推动了这个框架的应用（顺便说一句，Forto迄今为止融资规模为1.25亿美元）。这个框架的不同之处在于它提供了能力成熟度级别，用以帮助产品经理进行自我评估以及帮助评估产品组织中的每个成员，让你更有意识的实现个人成长。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"当然，这个列表并不完整。技术每天都在变化，没有一家公司或产品是完全相同的。所以请帮助实现这篇文章的迭代演进！文中所有资源都可以免费为您所用，我只有一个请求，就是请告诉我是否对你有用，并请提出意见或建议。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"注意：这篇文章主要立足于介绍产品管理技能。我写了另一篇文章","attrs":{}},{"type":"sup","content":[{"type":"text","text":"[2]","attrs":{}}],"marks":[{"type":"italic"}],"attrs":{}},{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"，涵盖了完整的产品管理职业框架，包括产品管理职业路径，绩效评估流程和个人发展历程。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"产品经理技能手册","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/76/76d1448a95eb1456778f064a89bd1ae6.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"1. 解决复杂问题的能力（Solve complex problems）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"解决复杂问题的能力是优秀产品经理的必备技能，他们通过基于假设的方法来克服复杂性，根据80/20原则提高工作效率，并拥有一个很棒的工作流程来完成任务。产品经理是收集信息和数据、分析数据的大师，是所在领域的专家，可以提出有洞察力的、可执行的输出和建议。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"2. 高效沟通的能力（Communicate effectively）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"沟通是产品经理的关键技能，产品经理每天都需要与利益相关者（客户、用户、团队和管理层）进行清晰有效的沟通，需要能够以一种吸引人的方式推销自己的想法，提出很棒的问题，说服别人，并且能够组织演讲，理解如何通过有效的沟通来推动决策。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"3. 打造出色团队的能力（Build exceptional teams）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"产品经理有完全的责任，但没有完全的权力。产品经理依靠团队的投入、技能和动力来打造伟大的产品。因此，必须投资于整个团队的发展，进行有效的管理工作，有效的吸引他人（从工程师到执行人员）的参与。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"因此产品经理要能够推动自我发展并且能够帮助他人发展。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"4. 打造优秀产品的能力（Develop great products）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"作为产品经理，你需要学习“做正确的事”（研究和战略）以及“正确的做事”（基本的产品管理技能）。你需要拥有产品的所有权（通常没有经过授权），在职业生涯的后期，还需要建立产品生命周期管理技能。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"本节承认在产品管理中发展出了一些“硬技能”，是可以通过教学掌握的“手艺”。产品管理的“艺术”是：在正确的方向上，以正确的方式应用产品技能，从而打造出“伟大的产品”。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"某些技能对于整体成功非常重要。例如，“考虑客户（Think Customer）”是这类技能中最重要的一个，通过客户研究建立对用户和客户的深入了解的重要性是不可低估的。如果你不“考虑客户”，你做的任何其他事情通常都毫无意义。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"迟早你会发现，只有能够解决客户/用户问题的优秀产品才是开发优秀产品的能力的最好证明。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/d1/d184906d451d0e177281422479888185.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":"center","origin":null},"content":[{"type":"text","marks":[{"type":"size","attrs":{"size":9}}],"text":"示例：产品管理能力成熟度","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"5. 一些魔法（The Magic）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"虽然开发伟大的产品需要硬技能和最佳实践，但每个产品经理都可以带来独特的才能或经验。这被认为是“魔法”，是只有","attrs":{}},{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"你","attrs":{}},{"type":"text","text":"才能带来的不同之处。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"→我们在Forto只是定义了这些级别分类，并没有列出具体技能。在能力集审查流程中，产品经理可以突出展示某些不属于上面的“传统产品经理”类别的特殊能力或领域专长。比方说，我们有一位技术能力很强的产品经理，他在集成方面有丰富的经验，我们还有一位在物流领域有多年经验的产品经理。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"下面是从助理产品经理到资深产品经理的所有技能和成熟度级别。","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/c3/c36aa7fa48c2f762622faf663d3712f3.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":"center","origin":null},"content":[{"type":"text","marks":[{"type":"size","attrs":{"size":9}}],"text":"每种技能和子技能都有各自的成熟度级别。","attrs":{}}]},{"type":"horizontalrule","attrs":{}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/56/56265be0e89461009292bed6f9cb139d.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"1. 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有见地、可操作的输出和建议","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/b7/b72e7c16dee5de08953bfe11d2681a1e.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/08/082420fc6f623ebdaa0e56ea23faf5e9.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"2. 高效沟通的能力","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/e0/e0818e739d9fbc417bdf9001981d5fd5.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/8c/8c9a9c91d5201735be023ba722db9bc0.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"3. 打造出色团队的能力","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"(1/2) 非凡的团队经验","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/8c/8ca39b0ea57e34d8f1f46f92c1144a3d.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"(2/2) 自我发展并帮助他人发展","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/f4/f4477652d5d7d65c068c9c38b3a08409.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/ef/ef8b2f9d9f9fd30a87f57214fed24eea.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"4. 打造优秀产品的能力","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"(1/4) 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正确的做事—基本产品管理技能—卓越运营","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/68/68f973c359a87ba86345b0d03eb7a8ea.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"(4/4) 正确的做事—基本产品管理技能 (3/3)","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/b5/b553a5856f2199a2eaeed4e89890dde6.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"限制","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"本手册并没有涵盖所有内容","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"本手册虽然非常全面，但并没有涵盖产品经理所需的所有技能。Forto是一家B2B公司，专注于复杂的问题和建立长期的解决方案。如果你是一个“B2C增长产品经理/领导者”，可能需要额外的技能。我总是乐于学习，请告诉我你认为缺失了什么。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"可能的额外问题：","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"在绩效评估中使用本手册的局限性","attrs":{}},{"type":"text","text":"这本手册覆盖全面，没有产品经理能够或需要涵盖所有方面。当我们在Forto进行绩效评估时，希望产品经理在技能手册的一些关键维度上展示是否达到了下一个层次的成熟度，从而确保他们在获得晋升后能够继续提升。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"例如：一位高级产品经理想晋升为资深产品经理。为此，她需要在一些关键技能上表现出“资深产品经理”的成熟度。比方说，她已经展示了“与内外部资源、用户和专家合作，创建一个鼓舞人心和富有成效的团队生态系统”的能力。这已经是升职的好兆头了，她并不需要在所有技能水平上都达到“资深水平的技能成熟度”。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"如果你想了解更多关于绩效评估的内容，包括自我评估和评估者的评论，评估测量维度或更广泛的职业框架，请告诉我。我可能会再写一篇文章。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/e8/e8fd6ba74fa3faa8837adad8abaadfa8.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":"center","origin":null},"content":[{"type":"text","marks":[{"type":"size","attrs":{"size":9}}],"text":"熟能生巧——使用技能手册，让你的成长旅程更有目的性","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"作为产品经理或产品领导者，如何使用这本技能手册","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"如果你想成为一名产品经理","attrs":{}},{"type":"text","text":"，我建议你对自己的水平以及目标水平进行诚实的自我评估。你应该从工作中找到可以涵盖你技能水平的实际例子。仅仅想着“我很确定我能做到”是不够的，需要定期向同事寻求反馈。例如在Forto，获得同事360°的反馈是定期评估的一部分。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"如果你是第一次这么做，需要准备3-4个小时。很长时间，是吗？是的。值得做吗？100%值得。这可以为你的产品经理职业生涯发展添砖加瓦。如果你对自己足够诚实，就会发现你的技能的优势和差距。你可以主动决定做什么。如果幸运的话，你的经理还会在技能手册上写一份评估，用于和自我评估做对比。这些学习过程可以让你在自己的成长过程中采取更有意识的方法。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"strong","attrs":{}}],"text":"如果你想以产品领导者的身份发展产品组织","attrs":{}},{"type":"text","text":"，建议你首先考虑整体职业框架：职业道路，评估流程和审查，产品经理技能集和组织中每个产品经理的个人发展/成长过程。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"同时也要考虑到，作为领导者，建立职业生涯框架可能不是你应该优先考虑的事情。你确定你的团队和公司应该解决哪些问题吗？你有一个好的公司产品策略吗？公司文化健康吗？是否有合适的团队，希望帮助他们成长，还是应该先专注于招聘？这些事情中的任何一件都可能比发展现在的团队更重要。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"再次提醒你，不要期望你的产品经理在所有方面都能做到。需要根据自己的情况（公司、产品、产品经理）确定最重要的技能，在进入晋升周期之前，应该与产品经理公开讨论这些技能。是的，发展团队需要大量的工作，但也非常值得。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"总结","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"本文涵盖了全面的产品管理技能，共5个维度：","attrs":{}}]},{"type":"numberedlist","attrs":{"start":null,"normalizeStart":1},"content":[{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":1,"align":null,"origin":null},"content":[{"type":"text","text":"解决复杂问题的能力","attrs":{}}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"number":2,"align":null,"origin":null},"content":[{"type":"text","text":"高效沟通的能力","attrs":{}}]}]},{"type":"listitem","attrs":{"listStyle":null},"content":[{"type":"paragraph","attrs":{"indent":0,"num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","attrs":{}},{"type":"link","attrs":{"href":"https://medium.com/forto-tech-blog/the-product-management-skill-book-fefdf118270","title":"","type":null},"content":[{"type":"text","text":"https://medium.com/forto-tech-blog/the-product-management-skill-book-fefdf118270","attrs":{}}]}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"[2] ","attrs":{}},{"type":"link","attrs":{"href":"https://medium.com/forto-tech-blog/the-product-management-career-framework-your-team-deserves-c5ab379f6a72","title":"","type":null},"content":[{"type":"text","text":"https://medium.com/forto-tech-blog/the-product-management-career-framework-your-team-deserves-c5ab379f6a72","attrs":{}}]}]}],"attrs":{}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"blockquote","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"你好，我是俞凡，在Motorola做过研发，现在在Mavenir做技术工作，对通信、网络、后端架构、云原生、DevOps、CICD、区块链、AI等技术始终保持着浓厚的兴趣，平时喜欢阅读、思考，相信持续学习、终身成长，欢迎一起交流学习。微信公众号：DeepNoMind","attrs":{}}]}],"attrs":{}}]}
产品经理技能手册
{"type":"doc","content":[{"type":"blockquote","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"要成为优秀的产品经理，除了基本的产品能力之外，还需要拥有良好的问题解决能力、高效的沟通能力和优秀的团队以及项目管理能力。这篇文章介绍了德国供应链SaaS公司Forto的产品经理能力成熟度模型，覆盖了最主要的产品经理能力集，如果想要构建自己的产品经理能力模型，这是一份很有参考价值的文档。原文：The product management skill book[1","attrs":{}},{"type":"sup","content":[{"type":"text","text":"]","attrs":{}}],"marks":[{"type":"italic"}],"attrs":{}}]}],"attrs":{}},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/51/51c184cdcc5ae8c092ed0b16e335a510.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":"center","origin":null},"content":[{"type":"text","marks":[{"type":"size","attrs":{"size":9}}],"text":"这篇文档完整收集了产品经理所需技能","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":"center","origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"本文通过5个维度和27个技能点总结了产品经理所需要的能力，如果你想成为一名专业的产品经理/项目经理/产品负责人(PM)，这就是为你准备的技能图谱！如果你想找到一种可扩展的方式来发展你的产品组织和团队，本文对你也会有所帮助。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"blockquote","content":[{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"本文编译了一套全面的产品管理技能图谱，并提供了能力成熟度级别定义，可以为产品经理提供从助理成长到资深产品负责人提供完整的成长路径。","attrs":{}}]}],"attrs":{}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"我们与谷歌、微软、Celonis、HERE等公司的产品经理以及柏林的创业公司同行们讨论了这里所列举的所有技能。在我担任产品副总裁的Forto，我们花了12个月的时间构建和评估这个框架，并在公司中实际推动了这个框架的应用（顺便说一句，Forto迄今为止融资规模为1.25亿美元）。这个框架的不同之处在于它提供了能力成熟度级别，用以帮助产品经理进行自我评估以及帮助评估产品组织中的每个成员，让你更有意识的实现个人成长。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"当然，这个列表并不完整。技术每天都在变化，没有一家公司或产品是完全相同的。所以请帮助实现这篇文章的迭代演进！文中所有资源都可以免费为您所用，我只有一个请求，就是请告诉我是否对你有用，并请提出意见或建议。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null}},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"注意：这篇文章主要立足于介绍产品管理技能。我写了另一篇文章","attrs":{}},{"type":"sup","content":[{"type":"text","text":"[2]","attrs":{}}],"marks":[{"type":"italic"}],"attrs":{}},{"type":"text","marks":[{"type":"italic","attrs":{}}],"text":"，涵盖了完整的产品管理职业框架，包括产品管理职业路径，绩效评估流程和个人发展历程。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":1},"content":[{"type":"text","text":"产品经理技能手册","attrs":{}}]},{"type":"image","attrs":{"src":"https://static001.geekbang.org/infoq/76/76d1448a95eb1456778f064a89bd1ae6.png","alt":null,"title":null,"style":[{"key":"width","value":"75%"},{"key":"bordertype","value":"none"}],"href":null,"fromPaste":true,"pastePass":true}},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"1. 解决复杂问题的能力（Solve complex problems）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"解决复杂问题的能力是优秀产品经理的必备技能，他们通过基于假设的方法来克服复杂性，根据80/20原则提高工作效率，并拥有一个很棒的工作流程来完成任务。产品经理是收集信息和数据、分析数据的大师，是所在领域的专家，可以提出有洞察力的、可执行的输出和建议。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"2. 高效沟通的能力（Communicate effectively）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"沟通是产品经理的关键技能，产品经理每天都需要与利益相关者（客户、用户、团队和管理层）进行清晰有效的沟通，需要能够以一种吸引人的方式推销自己的想法，提出很棒的问题，说服别人，并且能够组织演讲，理解如何通过有效的沟通来推动决策。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"3. 打造出色团队的能力（Build exceptional teams）","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"产品经理有完全的责任，但没有完全的权力。产品经理依靠团队的投入、技能和动力来打造伟大的产品。因此，必须投资于整个团队的发展，进行有效的管理工作，有效的吸引他人（从工程师到执行人员）的参与。","attrs":{}}]},{"type":"paragraph","attrs":{"indent":0,"number":0,"align":null,"origin":null},"content":[{"type":"text","text":"因此产品经理要能够推动自我发展并且能够帮助他人发展。","attrs":{}}]},{"type":"heading","attrs":{"align":null,"level":4},"content":[{"type":"text","text":"4. 打造优秀产品的能力（Develop great 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