2020.2.21 每日一題：
Six team members are working on a project. Two team members work from remote location
X;four team members and the project manager work at location Y.How many communication
channels are there?
A.8
B.14
C.15
D.21
- 六名團隊成員爲一個項目工作。其中兩名團隊成員在遠程位置X工作：四名團隊成員和
項目經理在位置Y工作。總共存在多少個溝通渠道？
A.8
B.14
C.15
D.21
答案：D
解析：N=2+4+1，N*（N-1）/2=7*6/2=21
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2020.2.20每日一題：
A project manager wants to ensure that the customer is kept current on a project’s progress
and performance. What should the project manager do?
A. Create a communications management plan.
B. Apply earned value management (EVM) methodology.
C. Determine the percent complete.
D. Conduct a cost-benefit analysis.
項目經理希望確保客戶能隨時獲取項目進度和績效的最新信息。項目經理應該怎麼做？
A 創建溝通管理計劃。
B.應用掙值管理（EVM）方法論。
C.確定已完成百分比。
D.進行成本效益分析。
答案：A
解析：通過溝通管理計劃，瞭解並明確客戶需要的信息的內容，格式，接收頻率等。
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2020.2.19 每日一題：
A project member does not get along with the rest of the team, and the Project manager
constantly receives complaints from other team members. However, the project manager
believes that this member is a top performer and that the issue will not affect the schedule.
A. Ask team members to resolve the issue on their own.
B. Encourage the team member to improve their attitude.
C. Nothing, as it will not affect the schedule.
D. Replace the team member.
項目組的其中一位項目成員與其他項目成員都不能和睦相處，並且項目經理不斷收到其他成員對該成員的投訴。但項目經理認爲該成員的工作能力很好，並且該問題也沒有對項目
進展造成影響。請問項目經理應該如何解決此問題？
A.讓成員自己解決內部的問題。
B.找該成員談話，提醒他修正自己的問題。
C.不做任何處理，因爲沒有影響項目進度。
D.替換掉該成員。
答案：B
解析：遇到問題就積極地合作解決問題，AC不積極，D過於武斷且超出項目經理權力。也可以按照衝突解決模型來處理，B是合作解決問題，AC迴避，D強迫命令。
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2020.2.18 每日一題：
A project team meeting is scheduled in direct conflict with a senior manager’s team-building
exercise. All project team members are required to attend both. What should the project
manager do to accommodate the senior manager?
A. Attend the team-building exercise with the orient team.
B. Reschedule the project team meeting.
C. Suggest that the team-building exercise be rescheduled.
D. Conduct the team meeting and then attend the team-building exercise.
一次項目團隊會議的安排時間與高級經理的團隊建設訓練直接發生了衝突。所有項目團
隊成員都必須參加這兩項活動。爲了適應高級經理，項目經理應該怎麼做？
A.與項目團隊一起參加團隊建設練習。
B.重新安排項目團隊會議的時間。
C.建議重新安排團隊建設練習的時間。
D.召開團隊會議，然後參加團隊建設練習。
答案：B
解析：本題點在於衝突處理，B參考答案爲迴避，是避免衝突的較好解決措施。
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2020.2.17 每日一題：
Two project team members disagree on the technical solution for a given requirement, which
reduces team morale. Who has the initial responsibility for resolving this disagreement?
A. Project sponsor
B. Project team members
C. Project manager
D. Human resource manager
兩名項目團隊成員對給定要求的解決方案有意見上的分歧，從而降低了團隊士氣。誰擁
有解決這一分歧的初始責任？
A 項目發起人
B.項目團隊成員
C.項目經理
D.人力資源經理
答案：B
解析：衝突解決的初始責任首先是衝突者雙方，然後是項目經理。
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2020.2.14 每日一題：
A project is in the user testing phase. A user suggests new functionalities. And a change
request is approved. The project team works overtime to add these functionalities, but is still
experiencing difficulty with completing the project as scheduled, The customer demands that the
project be up and running according to the original schedule.
What should the project manager do?
A. Add resources so the project can be executed as originally scheduled.
B. Redevelop the project management plan by reducing project scope.
C. Evaluate team performance and identify ways to improve.
D. Redevelop the project management plan by postponing the scheduled “go-live” date.
項目已經到用戶測試階段而用戶此時提出了很多產品修改意見。並且也提交了項目變更。
儘管項團隊一直在加班來滿足這些新功能，但項目不能按照原定計劃按時完成。客戶強烈要
求項目在原時間上線。項目經理應該怎麼做？
A.添加人員，使項目按照原計劃執行。
B.重新制定項目計劃，縮減項目範圍。
C.評估團隊績效，找到改進方法。
D.重新制定項目計劃，延遲項目上線時間。
答案：C
解析：變更請求遵循了變更管理流程，沒有範圍蔓延，不應該主動去縮減範圍。A直接採取某種辦法如添加人員試圖來實現進度壓縮，是錯誤的做法，應該先分析。C進行分析評估，找到可能的改進辦法。
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2020.2.13 每日一題：
As a project manager , you are trying to improve teamwork, enhance interpersonal skills and competencies, motivated employees, reduced attrition, and improved overall project performance. Which is below process talk about this ?
A. Acquire Resources
B. Develop Team
C. Estimate Activity Resources
D. Control Resources
作爲項目經理，你正在努力改善團隊合作，提高人際關係技能和能力，激勵員工，減少人員流失，並提高整體項目績效。下面的哪個過程討論的是以上情況:
A.獲取資源
B.建設團隊
C.估計活動資源
D.控制資源
參考答案：B
解析：開發團隊是提高能力，團隊成員互動和整體團隊環境以提高項目績效的過程。這一過程的關鍵好處是可以改善團隊合作，增強人際交往技能和能力，激勵員工，減少員工流失，提高整體項目績效。
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2020.2.12 每日一題：
A matrix-based organization initiates a project and assigns five engineers to be responsible for different specialized areas;however, the project involves many new areas in which the assigned
engineers are generally lacking expertise. What should the project manager do?
A. Organize relevant training to improve the team’s skills.
B. Apply for an exclusive work region so the team can collocate.
C. Use interpersonal skills to improve team cohesiveness
D. Hold regular internal project communication meetings.
公司的組織結構是矩陣式的，在項目啓動的時候，管理層分配給該項目 5 個工程師，分
別負責項目的不同專業。工程師的工作經驗普遍不足，而且該項目涉及了很多新的領域。項
目經理該怎麼做？
A.組織相關的培訓，以提高團隊成員的技能。
B.申請項目專有工作區域，讓大家集中辦公
C.運用人際關係技能，提高團隊凝聚力。
D.定期召集項目內部溝通會。
答案：A
解析：本題考點在於項目人力資源管理的工具，根據題意，培訓作爲建設項目團隊的工具，
用來提升團隊績效，在此題作爲首選。
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2020.2.11 每日一題：
A project is in the execution phase and performing according to plan. Next month, a critical
activity will start that requires specialized resources. The project manager is satisfied with the
human resource management plan that pre-assigned all required staff. However, the functional
manager now informs the project manager that the resource for this critical activity has resigned.
What should the project manager do?
A. Re-assign the critical activity across the team.
B. Ask the human resource manager to help retain the resource.
C. Update the risk register and schedule an urgent meeting with the project sponsor.
D. Contract a comparably skilled resource
項目處於執行階段，並按計劃執行。下個月，將開始一項需要專門資源的關鍵活動。項
目經理對預先分配所有必要工作人員的人力資源管理規劃感到滿意。然而，職能經理現在通
知項目經理，這項關鍵活動的資源已經辭職。項目經理應該怎麼做？
A.重新分配整個團隊的關鍵活動。
B.要求人力資源經理幫助留住資源。
C.更新風險登記冊，並安排與項目發起人召開緊急會議。
D.與同等技能的資源簽訂合同
答案：D
解析：預先安排的組織內部資源不可用，可以與組織外部資源簽訂合同。
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2020.2.10 每日一題：
The release criteria includes:
A. the timing of the release of team members
B. the method in which you will release them
C. Both of the above are true
D. None
遣散標準包括：
A.團隊成員遣散的時間
B.你將遣散他們的方法
C.上述兩種情況都屬實
D.沒有
參考答案：C
解析：遣散標準包括團隊成員遣散的時間以及遣散他們的方法。
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2020.2.7 每日一題：
Your team is in its second month of development.You are managing a software development project for a banking product.In one of the team meetings a debate arises if defects found during Quality control need to undergo change control.Some team members are convinced that all defects should undergo change control while the other half is convinced that defects do not need to undergo change control.Which of the following statements are untrue ?
A. Defects to deliverables need to undergo change control
B. Defects to deliverables need not undergo change control
C. Corrective actions need to undergo change control
D. Preventive actions need to undergo change control
你的團隊正處於開發的第二個月。你正在管理銀行產品的軟件開發項目。如果在質量控制過程中發現的缺陷需要進行變更控制，在其中一次團隊會議中出現了一場辯論,有些團隊成員確信所有缺陷應該進行變更控制，而另一半則認爲缺陷不需要進行變更控制。下列哪些陳述是不真實的？
A.缺陷交付物需要經過變更控制
B.缺陷交付物不需要進行變更控制
C.糾正措施需要進行變更控制
D.預防措施需要進行變更控制
參考答案：B
解析：針對可交付成果的缺陷，採用糾正措施或預防措施都需要進行變更控制。因此，除了選項B之外，所有上述說明均屬實。
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2020.2.6 每日一題：
As a project manager you have successfully delivered all project deliverables within stipulated timelines - your senior management wants you to calculate the Cost of Quality - as a project Manager what costs would you NOT consider while making this calculation ?
A. Cost of Hiring.
B. Prevention costs.
C. Appraisal costs.
D. External and InternalFailure costs.
作爲項目經理，你已經在規定的時間內成功交付了所有項目可交付成果。你的高級管理層希望你計算質量成本。作爲項目經理在進行此計算時，你不會考慮哪些成本？
A.招聘成本。
B.預防費用。
C.評估費用。
D.外部和內部失敗成本。
參考答案：A
解析：因爲招聘成本與質量成本無關。預防和評估成本是項目期間避免失敗的支出，而內部和外部失敗成本是項目期間和之後產生的成本因爲失敗。
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2020.2.5每日一題：
A company’s director is concerned with project failure and hires a project manager to
determine where additional funding should be allocated to ensure success. For what activity
should the project manager recommend additional funding?
A. Warranty work
B.Rework
C.Testing
D. Scrap
公司董事擔心項目失敗，並聘用一名項目經理，以確定應分配額外的資金確保項目成功。
項目經理應建議對哪項活動分配額外資金？
A.保修工作
B.返工
C.測試
D.廢料
答案：C
解析：本題點在於質量成本。預防勝於檢查，測試屬於質量成本中的一致性成本，其它三項都屬於非一致性成本。
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2020.2.3 每日一題：
To prepare project forecast information, a project manager performs earned value (EV)
analysis. The project manager identifies that by next month, the schedule variance (SV) and cost
variance (CV) will be negative, and the actual cost (AC) will exceed the baseline cost. What should
the project manager do?
A. Crash the schedule.
B. Use the management reserve.
C. Fast track the schedule.
D. Create a change request.
爲了準備項目預測信息，項目經理執行了掙值（EV）分析。項目經理識別到在下個月前，
進度偏差（SV）和成本偏差（CV）將爲負數，而實際成本(AC）將超出基準成本PV，項目經
理應該怎麼做？
A.趕工。
B.使用管理儲備。
C.快速跟進進度計劃。
D.創建變更請求。
參考答案：C
PMP答案解析：成本超支了，不能選A，管理儲備項目經理不能自主決定動用，不能選B，首選通過快速跟進，在不需要馬上增加成本的情況下，超上進度